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Program Quality Project Manager

Data Publika: 12/03/2019
  • Fatin: Bairo-pite, Colmera, Dili, Timor-Leste


Internally & Externally

       CARE International in Timor-Leste – CITL




Position Title

Program Quality Project Manager


Gender and Program Quality Coordinator (GPQC)

Position Grade



From $1,139 per month plus benefits

Location of work


Position report to

Gender and Program Quality Coordinator

Contract Period

1 year (possibility with extension)

Areas of experience required

The Program Quality Project Manager (PQPM) is responsible for leading effective program quality, especially Monitoring, Evaluation and Learning (MEL) throughout all CARE International in Timor-Leste’s (CITL) development and humanitarian programming, both within our organisation and with our partners.

Applications required by

19th of March 2019

Application should include

CV and Application letter only

Application should be sent to



CARE is an international development and humanitarian aid organization fighting global poverty, with a special focus on working with women and girls to bring lasting change to their communities. As a non-religious and non-political organization, CARE works with communities to help overcome poverty by supporting development efforts and providing emergency assistance. We believe supporting women and girls is one of the most effective ways to create sustainable outcomes in poor communities.

CARE’s long term program will focus on women and girls in rural disadvantage areas with four priority areas: SRM Health and Rights, Women’s Economic Empowerment, Women’s Voice and Education.



The Program Quality Project Manager (PQPM) is responsible for leading effective program quality, especially Monitoring, Evaluation and Learning (MEL) throughout all CARE International in Timor-Leste’s (CITL) development and humanitarian programming, both within our organisation and with our partners. CITL’s Long Term Program, as well as key strategies including Impact and Learning, and Partnerships, provide guiding frameworks for this work and directly inform the PQPM’s work-plan. The GPQC will provide supervision and support to this role as required in all areas of responsibility.

The Program Quality Project Manager (PQPM) will work closely with colleagues in the Program Quality Unit to ensure the quality of CITL’s programming in line with the Long Term Program (LTP), particularly focusing on Monitoring, Evaluation and Learning (MEL), impact and learning, gender equality, partnership and advocacy. The PQPM supports the team to oversee the implementation of CITL’s core strategies, provides technical support to projects, leads key processes, and builds the capacity of all staff in CITL. The Program Quality Project Manager (PQPM) is responsible for the supervision of the GPQ Officer. The PQPM will participate as required in GPQ team meetings, monitoring progress of work plans, monitoring the budget and expenditures, and providing advice and support to the team members. The PQPM will lead the Impact and Learning Strategy, as well as overseeing the implementation of the Partnership Strategy.



1.       Monitoring, Evaluation and Learning (MEL)

·         Work with the GPQ team and the MEL Working Group to lead effective program quality across CITL’s country program with specific focus on strong and aligned MEL practice;

·         Maintain an awareness of CARE’s work on PQ and MEL internationally and in the region;

·         Coordinate and monitor the implementation of the Impact and Learning Strategy, reporting to CITL’s Project Management Team (PMT) quarterly and to the Senior Management Team (SMT) every 6 months;

·         Lead in providing project support and capacity building to staff and partners in MEL;

·         Undertake quarterly Program Quality monitoring visits to projects and provide constructive feedback to project managers;

·         Support the development and roll out of the LTP MEL Framework in coordination with the CARE Australia Senior Program Advisor and the CITL PMT, and coordinate high level monitoring of LTP processes including beneficiary numbers, stories, Project Information and Impact Reporting System (PIIRS) data collection and other activities according to the LTP MEL Framework.

2.       Partnership 

·         Oversee the implementation of the partnership strategy, with coordination with GPQ and program colleagues, ensuring regular monitoring and reporting to PMT and SMT;

·         Establish and support the Partnerships Working Group in supporting the Partnership Strategy; and

·         Provide support to Project Managers in identifying, establishing and managing partnerships.

3.       Team Leadership and Coordination:

·         Lead the MEL Working Group to ensure aligned CARE PQ and MEL practices and processes, including supporting the Impact and Learning Strategy, developing and implementing the CITL LTP MEL Framework, and key CITL MEL processes and initiatives;

·         Lead the development of Accountability Frameworks for all CITL projects, including effective implementation of key safeguarding policies (Protection from Sexual Harassment, Exploitation and Abuse, Child Protection, and Domestic Violence);

·         Support program and project teams, especially through the MEL Working Group, to include key MEL approaches throughout all stages of the project cycle;

·         Provide coaching and training support on PQ, MEL and related areas to CARE staff, partner staff and project beneficiaries;

·         Maintain regular communication and consultation with key program partners and Government to share and update on activities;

·         Produce high quality oral and written reports (in English) on program progress, including donor reports by required due dates.

·         Support effective coordination and teamwork throughout the gender and program quality team, including productive team dynamics and relationships and ensuring regular team meetings and communications;

·         Ensure the GPQ officer has clear work plans and a strong understanding of their role and contribution to program goals and the deliverables they are accountable for and contributing to as per their objectives

·         Together with the GPQC, identify critical staff needs in the GPQ team and coordinate with HR on recruitment and other HR processes.


·         To proactively manage the APPA process for all direct reports (annual appraisal, midyear review and regular 1:1 meetings) creating an environment where feedback is valued, acted upon and monitored, and where the APPA process (including the paperwork) is an integral component of Annual Work Plans and activities;

·         Engage in emergency preparedness, assist in any emergency response as required;

·         Promote a safe and secure work environment; foster a culture of safety and security awareness and ensure compliance with the safety and security policies, procedures;

·         Demonstrate an ongoing commitment to gender equality, diversity and child protection; and

·         Act as the Child Protection Focal Point–Programs and work with the Training and Partnerships officer to ensure all staff receive Child Protection training and staff and partners comply with the Child Protection Policy.


·         Minimum relevant Bachelor degree preferably in the implementation of humanitarian or development projects and/or minimum 5-6 years' relevant work experience;

·         Specialised technical knowledge and experience of monitoring, evaluation, learning and impact systems, tools and activities;

·          Knowledge and experience of partnership processes and tools and Civil Society Organisations (CSOs) in Timor Leste;

·         Fluent oral and written Tetum and excellent English oral and written;

·         Demonstrated high level organisational and time management skills, including the ability to plan and manage workflows and balance competing priorities to ensure timely processing to meet deadlines in a complex environment;

·         Demonstrated strong leadership, decision making, problem solving, planning, analytical and influencing skills;

·         Representational skills including developing networks and relationships with key stakeholders;

·         Proven understanding of working with an International Non-Government Organisation (INGO) and a willingness to learn about CARE, gender equality and women’s empowerment activities;

·         Proven ability in managing a budget and/or cash; and

·         Fully conversant in Microsoft Office with knowledge in Microsoft Word and Excel and excellent numeric skills.

In return of your commitment you will benefit from ongoing professional development fostered within an innovative and forward thinking environment, plus a comprehensive benefits package.


To apply to this position, please email your submit the application letter and Curriculum Vitae with two references (Please DO NOT attached the other documents) to teresa.barros@careint.orgOR to HR Unit, CARE International Timor-Leste, Bairo Pitte, Dili, OR by email before or by date deadline on 19th of March 2019. Only successful candidates will be contacted for the interview.




Data 2019-03-19



English Yes

Tinan Esperiensia

Tinan 5

Area Espesialidade

Development Yes
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