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Head of Solutions Mapping

Data Publika: 26/02/2019
Data Modifika: 26/02/2019
  • Fatin: Caicoli, Colmera, Dili, Timor-Leste


Job Description









Head of Solutions Mapping


Job ID




Practice Area - Job Family



Vacancy End Date



(Midnight New York, USA)




Time Left


2d 21h 23m


Duty Station

Dili, East Timor


Education & Work Experience


G-Bachelor's Level Degree - 4 year(s) experience, I-Master's Level Degree - 2 year(s) experience

















Vacancy Type

FTA Local


Posting Type





Asia & the Pacific




Contract Duration


1 Year with possibility for extension base on performance and budget availability




Duties and Responsibilities


1. Lead lab efforts in deep community immersion, collective intelligence and solutions mapping

  • Developing and sustaining positive relationships with a range of local community and citizen groups

  • Identifying and training local volunteers, recruiting Universities and think tanks for sustaining long term community outreach and engagement and identification of lead users, providing training and mentoring

  • Translaton of ethnographic and field research findings into learning and action for the acceleration lab activities

  • Design specific field research and participatory methods to focus on the most vulnerable populations and those not usually engaged in public policy debates on development methods

  • Explore, document and increase understanding on emerging methods of tapping into collective intelligence for sustainable development

2. Convene the processes of solution intake, assessment and designing prototypes for diffusion

  • Design and implement methodology for intaking indigenous knowledge and local solutions, consolidating, screening and further describing incoming ideas

  • Design criteria/metrics for assessing consolidating incoming local solutions

  • Conduct field research to determine best methods fo making solutions transferable

  • Test the solutions and potential ideas in real life context to understand potential channels of spreading (including identifying private and public sector venues for uptake)

  • Analyse system level issues that local solutions address (and don’t address, therefore exposing gaps)

  • Design of ‘things and tools’ needed to successful scale indigenous knowledge, lead user solutions, turning its insights into systemic change

  • Design methods for integrating collective intellengence into UNDP programmes and engage with programme and project managers to translate ideas into concrete practice

3. Undertake cultural and behavioral analyses for the accelerator lab portolio of experiments

  • Advise on the accelerator lab’s experiment portfolio to ensure experiments are designed based on people’s knowledge, behaviors and peer to peer methods of managing and diffusing knowledge about sustainable development issues.

  • Ensure ethics framework is implemented for the lab’s portfolio of experiments

  • Design methods to test accelerator ideas for their applicability and diffusion

  • Integrate cultural norms, peer to peer methods and behaviorial insights into technology based experiments

  • Convene a broad range of new partners with UNDP including artists, community organizers and emergent movements to explore areas for collaboration on sustainable development

4. Work out loud and Organizational Learning

  • Lead communication efforts and proactively use blog and social media to share findings from field research

  • Ensure UNDP’s communication efforts respect privacy and ethics considerations

  • Liaise with the broader Accelerator Lab network and the support team to share learnings and insights from the country-specific experience

  • Help embed solutions mapping lead user methodology within the CO portfolio, design and provide trainings that include various methodologies and steps to identify and work with lead users


Required Skills and Experience



  • Bachelor’s degree  and Master’s degree in Anthropology, Sociology, Behavioral psychology, Design, Communications, Public Administration, Business Administration, Development Study, and Political Science or related field and minimum of 2 years of professional experience in development programming or policy; social innovation; partnership building; engagement (public and private sector) and/or resource mobilization


  • Demonstrated ability to undertake field research in remote communities and document ethnographic evidence and honor expertise in usual places

  • Demonstrate ability to work in participatory methods, follow the lead of people as experts in their own sustainable development

            Experience in following areas is desirable but not necessary:

  • Professional experience in development programming or policy and social innovation.

  • Proven professional knowledge and experience in approaches such as Ethnography, behavioral insights, Qualitative and Quantitative User Research, service journeys or human centered design

  • Demonstrated ability to work with partners to help surface unarticulated needs

  • Proven ability to design ethical frameworks for managing public sector experiments

Language Requirements: Proficiency in written and spoken English.

Other: The Accelerator Labs will be comprised of a core team with niche capabilities that focus on exploration, experimentation and ethnographic solutions mapping. Within the first 6-8 months of the Lab fully functioning, each member of the Core team will take the lead on one of the following  functions: Coordination, Training and Communications

The Core team of the Accelerator lab will have capabilities in: 

  • Experimentation (instituting rapid learning about emerging challenges through design and running of a portfolio of experiments that is coherent with the type of challenges that are part of UNDP’s strategic plan, and

  • Ethnographic solutions mapping: deep immersion in community dynamics, identification of and work with lead users, and implications of bottom up solutions for the policy design

  • Exploration: The exploration function focuses on discovery and sensemaking of emerging trends, implications for systemic impacts and risks, and their potential for accelerating progress toward SDGs.  Its work feeds into the portfolio of experiments ensuring its coherence with the emerging risks and opportunities (direct collaboration with the Experimentation Lead), and connects local dynamics and solutions (link with the Ethnography Lead) into the broader national and international ecosystem of potential funders, partners, and allies thereby increasing the chances for acceleration.  While critical for the functioning of the Accelerator Lab, the exploration function will also service the Country Office as determined and agreed with the UNDP senior management.




Important applicant information

All posts in the GS categories are subject to local recruitment.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.



Data 2019-02-28


Level Edukasaun Bachareladu


English Yes

Tinan Esperiensia

Tinan 2 years of Master's degree and 4 years for Bachelor's degree

Area Espesialidade

Administration/Finance Yes
Communication Yes
Development Yes
Graphic Design Yes
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